Last modified: January 2026 · These Terms apply to both the Melber website and mobile app.
1General Overview & Scope
Melber is an online betting and gaming platform offering Sports Betting, casino games, and live betting services to users in Bangladesh. These terms and conditions ("Terms") apply to all users of the Melber website (melber.ws) and mobile application.
By creating an account or using Melber, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any of these terms, please refrain from using the platform.
Important: These terms may be updated at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.
2Account Registration & Verification
To open an account on Melber, you must provide accurate and truthful information. Registering with false or misleading details may result in your account being closed and your balance forfeited at any time.
1
Provide Accurate Information
Your name, phone number, and date of birth must be accurate, as they will be verified at a later stage.
2
KYC Verification
Identity verification via national ID or passport is required before any withdrawal.
3
One Account Policy
Having more than one account under the same name, device, or payment method is strictly prohibited.
4
Password Security
Never share your account password with anyone. Melber is not responsible for any account hacking or misuse.
3Age Requirement & Eligibility
Melber is an adults-only platform. No person under the age of 18 may create an account, make a deposit, or place a bet. Melber takes strict measures to prevent access by underage users.
- Age verification at the time of registration is mandatory.
- Additional identity documents may be requested in cases where further verification is required.
- Accounts belonging to underage users will be cancelled and all transactions reversed.
- Parents and guardians are responsible for preventing minors from accessing Melber.
- The use of parental control software is strongly recommended.
Melber is committed to protecting minors. To learn more about responsible gaming,
Responsible Play View page.
4Deposits, Withdrawals & Payment Terms
All financial transactions on Melber are conducted in a transparent and verifiable manner. The table below outlines the key payment terms:
| Subject |
Deposit |
Withdrawal |
| Minimum amount | ৳300 | ৳500 |
| Maximum amount | ৳5,00,000 daily | ৳2,00,000 per day |
| Processing Time | Instant | 15–60 minutes |
| BKash / Nagad | Supported | Supported |
| Rocket | Supported | Supported |
| Third-Party Transactions | Prohibited | Prohibited |
| Withdrawal Without KYC | Not applicable | Not permitted |
- Withdrawals must be made using the same payment method used for the deposit, wherever possible.
- Accounts may be suspended at any time for investigation if money laundering is suspected.
- Additional documents may be requested to verify a withdrawal.
5Betting Rules & Minimum Stakes
Placing bets on Melber is subject to specific rules. A minimum bet amount applies to all bet types, and once a bet is confirmed, it generally cannot be changed.
- The minimum bet for Sports Betting is ৳20; the maximum varies depending on the specific match.
- The minimum bet for casino games generally starts at ৳10, depending on the game.
- Once a bet is confirmed, it cannot be cancelled unless there is a technical error.
- Bets confirmed before an odds change will be settled at the original odds.
- If a match is cancelled or abandoned, the stake for the relevant bet will be refunded.
- Melber reserves the right to void any bet where match-fixing or irregular betting patterns are detected.
6Bonus & Promotion Terms
Melber offers a variety of bonuses and promotions. Each bonus has its own specific terms, detailed on the bonus page. The following general rules apply to all bonuses:
- Only one bonus can be active at a time.
- Bonus funds cannot be withdrawn until the bonus wagering requirements have been met.
- If bonus abuse is detected — such as strategies designed to meet wagering requirements at minimal risk — the bonus will be voided.
- Any unused bonus will be automatically removed once it expires.
- Each promotion is valid once per household, device, or IP address.
To view all active bonuses and promotions,
Bonus and
Promotions Visit the page.
7Account Suspension & Closure Policy
Melber reserves the right to suspend or permanently close an account without notice for any of the following reasons:
- Registering with false or incorrect identity information.
- Operating multiple accounts.
- Bonus abuse or exploiting vulnerabilities in the system.
- Engaging in fraud, match fixing, or irregular betting patterns.
- Money laundering or suspicious financial activity.
- Abusive behaviour towards other users or Melber staff.
If you wish to dispute an account suspension, please contact us at support@melber.ws.
8Privacy & Data Protection
Melber is committed to protecting your personal information. We never sell your data to third parties. For full details on how we collect, store, and use your information, please refer to our Privacy Policyavailable there.
- Your information is used solely for service delivery and verification purposes.
- All data is protected with 256-bit SSL encryption.
- Your information will not be shared externally except where required by law.
9Limitation of Liability
Melber is not responsible for the following:
- Bets or games missed due to loss of internet connection.
- Issues caused by faults or errors in your device or software.
- Delays or errors on the part of third-party payment providers.
- Any losses resulting from sharing your account credentials with others.
- Temporary service interruptions caused by unexpected technical issues.
Please notify our support team promptly of any technical issues. We will do our best to resolve them.
10Changes & Updates to Terms
Melber reserves the right to update these terms at any time. Members will be notified of major changes via email or SMS. Continued use of the platform after any update constitutes acceptance of the new terms. We recommend checking this page regularly to stay informed.
For any questions or feedback regarding these Terms, please contact us at support@melber.ws. Our team is available 24 hours a day.
FAQ
Absolutely not. Melber enforces a strict 18+ policy. Date of birth is verified at registration and further confirmed during the KYC process. If anyone opens an account using a false age and is later found out, the account will be immediately closed and all transactions cancelled — deposits may not be refunded. Melber is firmly committed to protecting minors and makes no exceptions on this matter.
The minimum bet for Sports Betting is ৳20. Casino games start from a minimum of ৳10, though this may vary by game. For live betting, the minimum bet is generally the same as standard betting. The minimum bet for any specific game or event is listed on that game or event's page. Casino tournaments may have separate minimum bet requirements, which you can find in the relevant tournament's terms.